Emerging revenue management KPIs you need to know
The current revenue and distribution environment is becoming exponentially more complex…
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Emerging revenue management KPIs you need to know
The current revenue and distribution environment is becoming exponentially more complex…
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Why Accor Struggles to Gain Traction in the U.S.
Some sort of marriage, whether an outright acquisition or more of a loyalty alliance, is necessary to give Accor stronger footing in the U.S. But the pandemic didn't provide any opportunity to capitalize on takeover bargains…
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Reintroducing European city tourism will be tough to balance with needs of locals, says GlobalData
Since the emergence of low-cost carriers and budget forms of accommodation, the popularity of city break tourism has increased significantly within intra-continental travel across Europe, says GlobalData…
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LE: Asia-Pacific construction pipeline down slightly from a year ago
According to the recent Construction Pipeline Trend Report for the Asia-Pacific region from analysts at Lodging Econometrics (LE), the region’s total construction pipeline, excluding China, at the end of the third quarter of 2021 stands at 1,758…
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Bibliotherapy and a possible new feature for your hotel
Who doesn’t love a good book? While you have read one of our many other editorials espousing technology, and its myriad benefits for increasing revenues plus ramping up team productivity, sometimes a great hotel differentiator is a bit more ‘lo-fi’…
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Holiday Travel Survey: AHLA’s Chip Rogers on What the Numbers Mean for the Industry
As the 43rd annual NYU International Hospitality Industry Investment Conference was underway at the New York Marriott Marquis in Times Square, the American Hotel & Lodging Association (AHLA) released a commissioned survey conducted by Morning…
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Beyond the Booking: How to Maximize a Digital Concierge
A digital concierge taps the power of AI to deliver an enhanced experience for guests and staff — as long as it is implemented properly.
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THE MUSEUM HOTEL ANTAKYA REOPENS TO OFFER UNIQUE EXPERIENCE OF ANCIENT AND MODERN WORLDS
An award-winning hotel offering the unrivalled opportunity to sleep next to the largest single-floor Roman mosaic ever uncovered has reopened to guests following its temporary closure due to the Covid-19 pandemic…
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Quick Wins to Convert Black Friday Bookings on Your Website
Black Friday has surged in popularity over the past decade, and it has become the most important day for hotels to capture online bookings.
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During the session “The Lodging Industry Landscape: View from the Upscale Segment,” at the 43rd Annual NYU International Hospitality Industry Investment Conference, leaders gathered to discuss the current state of the upscale segment…
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Air France unveils latest menus by Michelin-starred chefs
Air France has a long tradition of working with Michelin-starred chefs for its onboard menus – most recently with three Michelin-starred Arnaud Donckele – and the carrier has this week unveiled its latest partnerships…
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Study: Cybersecurity confidence gap in hospitality, restaurant and retail sectors
New data released from Cornell University’s Center for Hospitality Research and FreedomPay, a global leader in data-driven commerce, reveals that while nearly all (96%) surveyed retail, restaurant and hospitality stakeholders are confident in their…
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New Research from Expedia Group Reveals Price No Longer Primary Driver of Travel Decisions
Report shows positive industry progress including steady global search volumes, rising business travel demand and double-digit YoY increases in holiday season travel searches.
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Money never looks after itself
I do not know about your experience, but for me growing up in the hotel world, and especially my first decade working in F&B and rooms, the adage, “Look after the guests and the money will look after itself,” was literally beat into my head…
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Meet Yahya Jan, the architect building the world's tallest hotel, Dubai's Ciel Tower
If you look out onto the Dubai skyline, you're likely to be admiring the work of Yahya Jan…
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This $1.5 Billion Deal Signals a Major Hotel Brand Trend
Wyndham’s move to terminate its management contracts with an acquired CorePoint has significant implications around where major companies want to focus their resources in a post-pandemic hotel environment…
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Horwath HTL elects John Fareed global chairman
During its 2021 Global Meeting, Horwath HTL revealed that John Fareed has been elected global chair. He will succeed Robert Hecker, who will continue as a member of the Horwath HTL Global Committee and managing partner of the Pacific Asia offices…
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HB on the Scene: CEOs talk labor, tech at NYU Conference
As the hospitality industry continues its march back from the COVID-19 pandemic, the 43rd Annual NYU International Hospitality Industry Investment Conference returned to an in-person event at the New York Marriott Marquis here…
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