It turns out that the Golden Rule is a maxim hoteliers need to pay heed to when it comes to their own employees…
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It turns out that the Golden Rule is a maxim hoteliers need to pay heed to when it comes to their own employees…
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Does Artificial Intelligence Have a Place in the Travel Industry?
Why AI Technology has Failed the Hospitality Industry – Thus Far
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Camping, glamping sector builds beyond pandemic popularity
Campgrounds, glamping sites, recreational vehicles and anything else that offered fresh air, physical distance and a decreased chance of cancellation due to Covid-19 regulations saw significant boosts in bookings in 2020…
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Welcome Mobile Engagement to Revamp Your Guest Hotel Experience
A strategic investment in SMS, MMS, mobile app, and native mobile wallet enables hotels to engage guests driving greater action and loyalty.
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Comment: Travel’s new normal is uncertainty
The industry must find a way to work around this unpleasant reality, says Steve Endacott . Like many in the travel sector, I had hoped the worst of Covid-19 disruption was behind us and we could look forward to a strong summer 2022…
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It’s What’s Behind The QR Code That Counts
Since the beginning of the pandemic, half of all full-service restaurant operators across the country have implemented Quick Response (QR) code menus, and there has been a 750% increase in QR code downloads over the past 18 months…
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How to Properly Handle Fraud and Harassment Allegations in Hospitality
When it comes to responding to allegations of wrongdoing, few hospitality managers are adequately trained on how to respond.
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Courtyard by Marriott reveals new design strategy
Courtyard by Marriott has revealed plans for a “modern design evolution and robust renovation strategy” for North America. More than 375 of the brand’s earliest generation hotels throughout the U.S…
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More Than 70% Experiencing Increased Costs, Lack of Availability for Key Items…
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Kempinski Floating Palace to Open in 2023
File this under "Pretty Cool." For the first time in Dubai, a luxury hotel will operate as a floating building around which 12 other floating luxury villas are grouped with the possibility to sail to other anchorages at times…
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5 reasons why to start a business is during a recession
Despite the setbacks of the pandemic, 2021 actually looks brighter regarding economic projections and business possibilities…
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Hyatt introduces 'no alcohol' cocktail programme
Hyatt Hotels has introduced a new no alcohol cocktail programme at many of its hotels around the US…
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Travel advisor sales are in hyperdrive for Disney's Galactic Starcruiser
The Force is strong with travel advisors when it comes to selling Disney's new Star Wars-themed hotel, Star Wars: Galactic Starcruiser.
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Three Things Hoteliers Should Know About Personalizing Guest Experiences
Hoteliers often pride themselves on providing a positive guest experience. Much of that discussion focuses on the on-property experience…
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Vaccination Mandates, Masking Policies, Digital Tipping and Hospitality: What You Need to Know
With NYC Mayor Bill de Blasio’s recent announcement of a city-wide vaccination mandate, hoteliers may be wondering what their future and that of their employees will look like.
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Marriott Bonvoy Logs Into The Metaverse With Debut Of Travel-Inspired NFTs
Global Travel Leader Becomes One of the First Hospitality Brands to Create its Own NFTs, Tapping Community of Digital Artists; to be Revealed at Art Basel Miami Beach 2021
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As we move towards the end of a roller coaster of a year for our industry, the ever so popular pineapple, the early symbol of hospitality, has taken a hit as we pivot around so many obstacles that go against the normal traits that come so naturally…
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Eurostar begins SmartCheck contactless travel trial
Eurostar has launched its contactless travel trial, allowing customers to complete ticket and passport checks at home, before using biometric face scanners to verify their identity at St Pancras International station…
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