How Wearable Tech Can Reduce Injuries for Hotel Workers
Hospitality workers face risks every day that can lead to injury while on the job…
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How Wearable Tech Can Reduce Injuries for Hotel Workers
Hospitality workers face risks every day that can lead to injury while on the job…
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Dubai restaurants awarded first-ever Michelin stars for the Middle East
Home to the world's tallest building and the world's deepest pool, Dubai is a hub for the spectacular -- from its architecture all the way down to its food…
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BOGOTÁ’S GHL GETS INFUSION TO GROW THREE-FOLD
The nature of the hotel industry is changing in Latin America with third-party managers starting to gain traction as more viable option for owners who can benefit from some scale, more sophisticated management practices and services…
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5 Tips On How to Target Corporate Meetings For Your Hotel
The hotel industry’s recovery after the pandemic has largely been driven by leisure travel. This season, hotels are experiencing a surge in occupancy for leisure travel. However, business travel is yet to make a full comeback post-pandemic…
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Building an older, wiser workforce
Sad to say, hotel managers – unwittingly or not – often hold negative perceptions of older workers. People older than 50 make up less than a fifth of all hotel employees. Where does this apparent aversion to employing older people come from…
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The New Frontier in Restaurant Technology
Restaurants may not always be able to make waits shorter, but they can make them better for the customer. Here's how.
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HTNG Checks In: AHLA Launches Hospitality Is Working Campaign with Focus on Reigniting Travel
The campaign will include television and digital advertising as well as AHLA events around the country alongside local hoteliers, economic development organizations and community groups.
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CHOICE EXPANDS UPSCALE PRESENCE WITH RADISSON AMERICAS DEAL
Giving it a greater presence in the upscale and core upper-midscale segments, particularly in the West Coast and Midwest of the United States, Choice Hotels International has acquired the Radisson Hotel Group Americas franchise business, operations…
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Why Didn't My Guest Leave a Review? 4 Ways to Get More Feedback from Your Guests
How many of us have read a book recommended by a friend? How many of us have watched a movie because “my cousin told me it is a must-see”? How many of us have chosen to stay at a hotel with a reputation for excellent service? Why wouldn’t we…
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From Business to Leisure: The Intersection of Booking Behaviors and Guest Loyalty
Guests are now falling into one of two distinct profiles. Find out what they are and what makes these guests tick.
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Complimentary hot breakfast is back, and hotels strive to deliver
Once a symbol of pandemic-era hospitality, the cold grab-and-go breakfast bag has fallen out of fashion, as hotels strive to not only bring back hot breakfast and buffets but also ensure their spread is better than ever…
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Hotel of Tomorrow Project unveils seven new concepts
What will hotels of the future look like and how will they function? The Hotel of Tomorrow Project (HOT Project), a global think tank of industry leaders, seeks to answer that question…
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NEW HOTEL BRAND MAKES THE FOOD THE ATTRACTION
A celebrity chef and a veteran luxury hotelier have announced a new hotel brand where regional food is the star.
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THE 2022 GUIDE TO ATTRACTING GEN Z TO YOUR HOTEL
They are TikTokers who Snapchat and pegged to be the first immersed users of Metaverse. How well are you placed to attract Gen Zer to your hotel?
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The Paradox of the Past: Lessons for Hoteliers
Everyone compares themselves against themselves. Has their weight increased or decreased? Did their number of steps increase this week compared to the previous week? Did they get more sleep last night than the previous night…
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Hotel Sales: When Product, Process, Place, and Price Are The Same, People Make The Difference
Despite the efforts of brand leaders to create meaningful differentiation of hotel flags, when I speak with both professional and social meeting planners, they generally express seeing very little difference, at least within any given market…
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9 Strategies to Retain Restaurant Talent
With the US seeing no end to the worker shortage in the near future, focusing on employee retention is the only clear solution to keeping restaurants staffed.
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David Kong, industry veterans launch DEI Advisors
Industry veterans David Kong, Rachel Humphrey and Lan Elliott are the principals of newly launched DEI Advisors, a non-profit organization dedicated to empowering women and other minority groups to achieve their career aspirations…
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