Web 3.0 Spawns NFTs, Virtual Worlds and a Giant Revenue Opportunity
If Nike can sell a pair of virtual shoes for $186,000, what will people pay for an NFT that grants them exclusive digital and physical perks at your hotel?
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Web 3.0 Spawns NFTs, Virtual Worlds and a Giant Revenue Opportunity
If Nike can sell a pair of virtual shoes for $186,000, what will people pay for an NFT that grants them exclusive digital and physical perks at your hotel?
read more
The cost of acquiring a guest: Making the most of your booking channels in a recovering market
As international travel returns following the easing of pandemic-related restrictions and the hotel sector prepares for higher volumes of demand, property owners and investors will be looking to recoup some of the losses their businesses have…
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Cyberattack on Luxury Resort Should Put Hospitality Industry on High Alert
Cybercriminals are finding new ways to hold their victims hostage – and a recent cyberattack on a luxury resort should serve as a warning for your business.
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Understanding the role of a Hotel Asset Manager
Insights about the job description and specific tasks of a Hotel Asset Manager by visiting lecturer, Heinz Wehrle. Hotel Asset Management requires a holistic overview and understanding of the hotel business in its entirety…
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Give Guests What They Want: Self-Service Options
Whether its via QR codes, mobile apps or web apps – contactless technology drives revenue and guest satisfaction.
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Call Erik Warner the conscience of the hotel business…
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Hotels Test Custom Room Rates That Appeal to Guest Tastes
Hotels have talked about attribute-based selling for years. Yet a new study gives more support to the concept, where a traveler chooses perks, such as a view from a high floor, to get a bundled price upfront…
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Radisson advances on growth plans as it establishes regional offices across the world
Building on a strong start to 2022, Radisson Hotel Group continues its ambitious expansion plans in key markets across EMEA and APAC.
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This current travel surge in the post-pandemic era won’t last forever. And yet, TripAdvisor is written in permanent ink…
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BAZIN REMAINS; ACCOR REORGANIZES GROUPS
Accor on Tuesday announced a restructuring of its hotel portfolio around two dedicated divisions, while the Board of Directors reaffirmed its support of Sébastien Bazin as its chairman and CEO, a position he has held since 2013…
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MARRIOTT HIT BY ANOTHER DATA BREACH
Marriott International has suffered a security breach potentially affecting up to 400 customers…
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The Margaritaville CEO on Just How Far the Jimmy Buffett Brand Can Go
Millennials think they invented experiential, lifestyle brands. But Margaritaville CEO John Cohlan was perfecting these ideas before many of today's hotel execs had sipped their first margaritas…
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MOBILE-FRIENDLY HOTEL WEBSITE: WHAT IT MEANS AND WHY YOU SHOULD CARE?
Search the term “mobile-friendly website” on Google. There are nearly 1,800,000,000 results. With all this hype, are you wondering what this term means? Importantly what it means for your hotel?
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Why hotel auditors miss the mark
I recently watched a documentary on fraud and why the auditors were unable to detect anything even when they were right on top of what was so obvious to the person featured in the interview…
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Why Does Working in Hospitality Change You as a Person?
I was going through my camera roll last night, and I found this picture; Me and one of my ex-coworkers eating a slice of pizza, sitting on top of the racks before polishing all the glassware and going straight into dinner service…
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Radisson Hotel Group plots global growth
Last year, Radisson Hotel Group reported its strongest year of signings ever, and recently announced targets for 2022 to outperform the previous year…
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Dual hotel development set to open in London’s Nine Elms
Investor and developer Dominvs Group has received planning permission from Wandsworth Council for its 837-room dual hotel development in London’s Nine Elms.
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How to Not Overwhelm New Hotel Hires in the New Normal
The ‘new normal’ as a term has been blatantly overused, but now with some very serious signals indicating a proper end to the pandemic come the summer of 2022, perhaps it can be applied one last time…
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